CHANDIGARH: The Members of the Consumer Grievances Redressal Forum (CGRF) of Uttar Haryana Bijli Vitran Nigam will make extensive visits in the month of October, 2020 for hearing grievances of the consumers and to entertain new complaints.
While sharing more information in this regard, a spokesman said here today that the proceedings of the CGRF will be held in Sonipat on October 1, in Panipat on October 5, in Yamunanagar on October 7, in Kurukshetra on October 9, in Karnal on September 12, in Kaithal on October 14, in Jhajjar on October 16, in Ambala on October 21, in Rohtak on October 23 and in Panchkula on October 28.
The CGRF will take all grievances and complaints of consumers like billing problem, voltage complaints, problems in metering, disconnection and reconnection of power supply, interruptions, failure of power supply, efficiency, safety, reliability, non-compliance of Haryana Electricity Regulatory Commission orders etc. However, the cases of theft and unauthorized use of electricity, offences and penalties as specified under section 126 and section 135 to 139 of Electricity Act, accidents and inquiries as under section 161 of the Act would not be considered by the Forum.
The spokesman said that all the consumers are requested to avail the opportunity for the redressal of their grievances.