Directed UHBVN to provide NDS electricity connection to the complainant
UHBVN provided NDS electricity connection within a week
Auto Appeal System (AAS) benefits people
Punjab Newsline, Chandigarh, March 22-
The Haryana Right to Service Commission has directed the Uttar Haryana Bijli Vitran Nigam to immediately provide NDS electricity connection to the complainant Jagbir, a resident of Jhajjar by changing the connection from the AP feeder to the RDS feeder. Complying with the orders of the Commission, UHBVN issued the complainant's connection from the RDS feeder within a week.
Sharing information in this regard an official spokesperson said that the complainant Jagbir Jakhar had filed a revision petition before the Commission on February 13, 2024, attaching an order of SGRA. He said that he has been given a new NDS connection from the AP feeder, while he needs NDS connection from the RDS feeder. The Commission heard his side through VC on February 22, 2024.
After hearing the revision petition of the complainant, the Commission heard the side of SDO, District Jhajjar, UHBVN. He said that the connection has been given from the nearest AP feeder, while the RDS feeder is far away, there is a transformer nearby from which an industrial connection has been given. However, the SDO could not give a satisfactory answer to the Commission in this regard. The complainant said that he has talked to the factory owner and they have no objection to giving him this connection from that feeder.
The Commission, while directing UHBVN, said that the complaint of the complainant is genuine, and therefore UHBVN should immediately provide him NDS connection from the nearby RDS or industrial feeder. In this regard, the SDO said in his report to the Commission that the revised estimate has been prepared and his connection has been issued from the RDS feeder.
The spokesperson of the Haryana Right to Service Commission said that people are getting a lot of benefits from the Auto Appeal System (AAS). After filing the complaint, the complaint of the applicant is resolved by the concerned department within the stipulated time limit. Apart from this, the complaints which have not been acted upon, after the stipulated time, automatically reach the First Grievance Redressal Authority or the Second Grievance Redressal Authority for resolution.