Punjab Newsline, Chandigarh-
The Haryana Right to Service Commission has expressed strong displeasure over the functioning of the Haryana Shehri Vikas Pradhikaran (HSVP), citing unnecessary delays and lack of clarity between the Estate Office, Kurukshetra, and the Zonal Administrator, Panchkula.
A spokesperson of the Commission said upon investigation, it was found that an application submitted by complainants for property transfer on June 9, 2023, was repeatedly rejected over a period of nearly 10 months on various technical and administrative grounds.
The spokesperson added that the repeated rejections and delays by the Zonal Administrator's office were completely unjustified and amounted to harassment of the complainants. The Commission has recorded strong disapproval against all Zonal Administrators who held charge between June 9, 2023, and April 5, 2024.
Under Section 17(1)(h) of the Haryana Right to Service Act, 2014, the Commission has directed HSVP to pay ₹5,000 as compensation to the complainants. Initially, this amount will be borne by HSVP and later recovered from the responsible officers.
The Commission also found serious negligence in the office of the S.G.R.A.-cum-Administrator (Headquarters), where an offline appeal submitted to an officer within the building went missing after being sent via registered post. The Commission termed this a grave example of administrative laxity and rejected the explanation given by the SGRA.
An inspection of the concerned offices was conducted by the Commission’s Under Secretary, on June 26, 2025, and the report was submitted on July 4, 2025. The inspection revealed that the name of the responsible officer was not clearly mentioned in the peon book or other mail records.
In its final order, the Commission directed all concerned HSVP offices to mandatorily record the full name and designation of responsible officers in the peon book, receipt register, and dispatch register, or to affix the designation stamp. This is to ensure accountability and prevent evasion of responsibility in the future.